Managed Hosting Operations

You have hosting. We add the managed ops layer .

Already on AWS, GCP, or bare metal? ZenoCloud wraps your existing infrastructure with 24/7 monitoring, security patching, automated backups, and incident response — without a migration. 17 years of ops experience, since 2009.

Talk to Our Ops Team See Pricing

Works with any hosting provider No migration required 17 years infra ops since 2009 35 engineers, 24/7 NOC

Running production workloads for

1,000+

Servers Under Management

17 yrs

Infrastructure Operations

<15 min

P1 Incident Response

24/7

NOC Coverage

Engineers On-Team

What the managed ops layer covers

Think of it as a sysadmin team bolt-on — without the headcount cost. Works alongside your existing hosting provider.

24/7 monitoring & alerting

Zabbix + Grafana on your servers. CPU, memory, disk, and application-level metrics. Alerts route to our NOC, not your inbox. We investigate before you notice.

Security patching & updates

Critical OS and application patches applied within 24 hours. PHP, MySQL, kernel, SSL renewals — all handled. Patch windows scheduled to avoid traffic peaks.

Automated backups & recovery

Daily backups with off-site storage, 14–60 day retention by tier. One-click restore or granular file recovery. Backup health verified weekly — not just configured and forgotten.

Incident response

P1 incidents get a response in under 15 minutes. We triage, remediate, and post an incident summary. For Pro tier, a named engineer owns the follow-up.

Performance tuning

Proactive identification of slow queries, memory leaks, disk thresholds. Redis, Varnish, MySQL tuning applied incrementally. Most interventions happen before your users feel them.

Dedicated support channel

Slack, WhatsApp, or phone — not a ticket queue. At Business tier and above you get a named ops engineer who knows your setup. Response times enforced by SLA.

Pricing

Managed ops add-on pricing

Add the managed ops layer to your existing hosting. Pick a tier based on your server count and required SLA. All tiers available standalone or bundled into a Cloud Ops plan.

Essential

/month

For single-server deployments needing basic ops coverage

Up to 3 servers monitored
24/7 uptime and resource monitoring
Security patching within 72 hours
Daily backups, 14-day retention
Email support, 8hr response
Monthly ops report

Get Started

Managed ops add-on vs hiring a sysadmin

A full-time sysadmin covers one timezone and costs 10–20L/year. ZenoCloud ops covers your servers 24/7 — at a fraction of the cost.

Feature	One In-House Sysadmin	ZenoCloud Managed Ops
24/7 coverage	Business hours only
Incident response at 2am
Team depth (35 engineers)
Security patching within 24hrs	Depends on availability
Backup verification & restore testing	If scheduled manually
Performance tuning expertise	Depends on skill set
Works without migration
Typical monthly cost	₹80,000–₹2,00,000	₹15,000–₹75,000

One In-House Sysadmin

ZenoCloud Managed Ops

24/7 coverage

Business hours only

Incident response at 2am

Team depth (35 engineers)

Security patching within 24hrs

Depends on availability

Backup verification & restore testing

If scheduled manually

Performance tuning expertise

Depends on skill set

Works without migration

Typical monthly cost

₹80,000–₹2,00,000

₹15,000–₹75,000

See Managed Ops Pricing

Why teams stay

Ops coverage without the headcount.

“It's been 17 years with ZenoCloud. More than a vendor — they've been family. Trustworthy, dependable, and always there when we needed them.”

Vinayak Garg

Founder & CEO, LazyGardener

FAQ

Managed ops — common questions

Do I have to move my hosting to ZenoCloud?

No. The managed ops add-on works with any hosting provider — AWS, GCP, Azure, Hetzner, bare metal, or a dedicated server you own. We install our monitoring agents on your servers and provide the ops layer on top. You keep your current provider and billing relationship.

How is this different from managed hosting at /managed-hosting-services/?

Managed hosting at /managed-hosting-services/ is a bundled offer — you get both ZenoCloud infrastructure and managed ops together, starting from $99/mo. Managed hosting operations (this page) is the ops layer only — for teams who already have their hosting sorted and want to add 24/7 monitoring, patching, and incident response without changing providers.

What does installation involve on my servers?

We install lightweight monitoring agents (Zabbix agent ~10MB RAM) and configure log forwarding to our NOC. Initial setup takes 2–4 hours per server with SSH access. No downtime required. We provide a detailed change log of everything installed so your team has full visibility.

What is your P1 response time?

Under 15 minutes from alert trigger to first engineer touch on Business and Enterprise plans. We triage, escalate if needed, and post an incident summary with root cause and resolution. P1 is defined as: server down, database unreachable, or error rate above 5% for more than 3 minutes.

Can you manage Windows Server as well as Linux?

Yes. We manage Ubuntu, Debian, CentOS, AlmaLinux, Rocky Linux, and Windows Server 2019/2022. .NET workloads on Windows Server and SQL Server management both supported. Let us know your stack during onboarding.

Is this billed per server or as a flat rate?

Essential and Business tiers cover a server block (up to 3 or up to 10). Enterprise is unlimited. If you need more servers than a tier covers, we add a block rate per additional 5 servers. Custom server counts available — just ask during the scoping call.

Ops coverage from day one

Stop managing servers. Start shipping product.

Keep your hosting. Add 24/7 ops. We handle monitoring, patches, backups, and incidents — you focus on what matters. Usually set up within 48 hours.

Talk to Our Ops Team See All Operations Services

+1 714 242 5683 · +91 99991 08033 · support@zenocloud.io

Related operations services

Combine managed ops with monitoring, support, and load testing for complete operational coverage.