FAQs - Managed Hosting, Pricing & Support Questions

ZenoCloud is a fully managed cloud hosting platform that provides fast, secure, and scalable hosting solutions for developers, e-commerce stores, and agencies.

We offer fully managed services with 24/7 expert support, optimized performance stacks for different platforms, and a focus on developer-centric tools and agency partnerships.

Plans are billed monthly with GST invoices for Indian customers. You can cancel at renewal -- no long lock-ins, no cancellation fees.

Deployments are available in Mumbai and in international locations depending on the service. Tell us where your visitors are and we will recommend a region.

Yes! Our managed plans include custom server configurations optimized for your specific application needs.

All plans include automated daily backups with 30-day retention. We also offer on-demand backups and point-in-time recovery.

We accept all major credit cards, PayPal, and bank transfers for annual plans.

Yes, you can change your plan at any time. Upgrades take effect immediately, and downgrades take effect at the start of your next billing cycle.

Yes. Plans run month to month and you can cancel at renewal. Your service stays active through the end of the paid billing period.