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Server management

Managed servers, so you can run your business.

Patched, watched 24/7, backed up and restore-tested. From ₹9,999 a month per server, with P1 response in under 15 minutes.

What you see

09:00

ZenoCloud · monthly report All quiet on yourstore.com

12 patches · 30 backups · restore test passed · 1 alert fixed in 6 min

Nothing for you to do.

What we did, one day
00061218 21:30
  1. Patches applied

    12 security updates, reboot checked.

  2. Disk alert fixed

    Disk at 91%, logs rotated, back to 64%.

  3. Backup taken

    Copied off the server, verified.

  4. Attack blocked

    SSH brute force from 3 addresses.

  5. Change made

    New SSL and vhost, as you asked.

  6. Restore tested

    Rebuilt on a spare server in 14 min.

Businesses we’ve hosted and supported since 2009

  • RR Kabel
  • PC Jeweller
  • Impresario
  • Loom
  • Bhima Gold

What is managed hosting?

Managed hosting means a provider runs your server for you: setup, security patches, monitoring, backups and fixing it when it breaks. You keep control of your application; we keep the server healthy.

  • Your server or ours
  • Linux or Windows
  • A plain monthly report
  • An engineer on the phone
Included on every server

What we do, every month.

  • 01Setup and hardening

    SSH keys, firewall, brute-force protection, TLS, unused services off. Done in week one.

  • 02Patching

    Security patches within 7 days, critical ones within 48 hours, in an agreed window.

  • 0324/7 monitoring and response

    Alerts reach our desk, not your inbox. An engineer acts first and tells you after.

  • 04Backups you can trust

    Daily, kept off the server, with a restore test every month and the time recorded.

  • 05Security events

    Logins, new users and file changes watched. Real threats contained and written up.

  • 06Changes and a monthly report

    Routine changes on request, every one logged. A plain monthly report.

24/7 monitoring

What we watch, all day.

A ZenoCloud engineer in a navy branded polo watches server health on a large monitor, with server racks and colleagues behind him.
Uptime
Your site checked every minute from outside.
The server
CPU, memory, disk, load and network.
Services
Web server, app processes, database, cache, cron and mail queue.
Certificates and backups
SSL expiry and every backup job, pass or fail.
Security events
Logins, new users and file changes in your web root.
Pricing

Managed server pricing.

Managed Server: VPS

One cloud VM, ours or elsewhere

₹9,999a month per VM · 2 engineer-hours

Get started

Managed Server: dedicated

One physical server, RAID and hardware tickets

₹19,999a month per server · 4 engineer-hours

Get started

Cloud Management

Eight or more servers, or a whole cloud account

From ₹75,000a month per scope

Talk to us

Management only; the server is billed separately (a VPS from ₹930 a month, or dedicated). Up to 3 sites per server. Taxes extra.

Onboarding

Your first week.

Moving from another host? The standard move is free, with a 3-month minimum.

  1. Day 1

    Access handed over, contacts and change authority named.

  2. Day 2

    Monitoring live, alerts routed to our desk.

  3. Day 3

    Backups set up and the first restore test run.

  4. Day 4

    Hardening applied and patches brought current.

  5. Day 5

    Runbook delivered. You stop worrying about the server.

Questions

Managed hosting questions.

Can you manage a server hosted somewhere else?

Yes. Any Linux or Windows server we can log into as root or administrator, at the same price. Many clients start that way and move to us later, with free standard migration.

What is not included?

Application code, plugin updates, major version upgrades, malware clean-up after a hack and disaster recovery setups. We quote those separately and tell you before any work starts.

How many sites can run on one managed server?

Up to three sites or applications per server. Each extra site is ₹2,999 a month, or we move you to Cloud Management.

What if we need more than the included hours?

Extra engineer time is ₹2,500 an hour. Incident work during a P1 or P2 never counts against your hours.

Will you make my site faster?

Basic server tuning is included: web server, PHP and database settings. Deeper performance work, such as slow queries or caching for a busy store, is quoted.

Get started

Get your server managed.

Tell us what you run and where. We reply within one business day.

Prefer to talk? Call India +91 99991 08033 or US +1 714 242 5683

Add details (optional)

We reply within one business day.

Quote request

What should we quote?

Describe the configuration or problem, location and timing.