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24/7 Monitoring

We Watch So You Can Sleep

Proactive monitoring with human response. Not just alerts going to an inbox nobody checks—actual investigation and resolution.

24/7
Human Monitoring
60s
Check Intervals
<5min
Critical Response
Multi
Location Checks

Most Monitoring vs. ZenoCloud Monitoring

Typical Monitoring

1 Something breaks
2 Monitoring tool sends alert
3 Alert goes to email
4 Someone eventually sees it
5 Hours later, someone starts fixing

Result: Hours of downtime

ZenoCloud Monitoring

1 We detect anomalies before outages
2 Our team investigates immediately
3 We fix issues or escalate with context
4 You get notified with problem AND solution

Result: Issues fixed before you notice

What We Monitor

Complete visibility into your infrastructure health.

Availability

  • Uptime checks
  • HTTP response codes
  • SSL certificate expiry
  • DNS resolution

Performance

  • CPU utilization
  • RAM usage
  • Disk I/O
  • Network throughput

Application

  • Response time
  • Error rates
  • Queue lengths
  • Custom endpoints

Security

  • Failed login attempts
  • File integrity
  • Suspicious traffic
  • Port scanning

Capacity

  • Disk space trends
  • Bandwidth usage
  • Growth patterns
  • Resource forecasting

Database

  • Query performance
  • Replication lag
  • Connection count
  • Lock contention

What's Included

Multi-Point Checks

Monitored from multiple geographic locations. If one region has issues, we know it's real.

1-Minute Intervals

We check every 60 seconds. Issues get caught fast, not discovered hours later.

Smart Alerting

No alert fatigue. We filter noise and only escalate real issues that need attention.

Human Response

Our team investigates alerts. You don't just get notified—you get action.

Escalation Procedures

Defined response protocols for every severity level. No confusion about who does what.

Custom Dashboards

See the metrics that matter to your business. Real-time visibility when you want it.

Monthly Reports

Uptime statistics, performance trends, capacity planning recommendations.

Anomaly Detection

Pattern-based alerting catches unusual behavior even if it's not a hard threshold.

How Fast We Respond

Defined response times for every severity level. No guessing.

Severity Example Response Time
Critical Server down, site unreachable < 5 minutes
High Performance degradation, disk 90%+ < 15 minutes
Medium Elevated error rates, unusual patterns < 1 hour
Low Capacity trend warnings Next business day

24/7 Monitoring Makes Sense When...

E-Commerce Sites

Downtime = lost revenue. We catch issues before customers do—and fix them before they leave.

SaaS Platforms

You have uptime SLAs to your customers. We help you meet them with proactive monitoring.

Multi-Location

Servers in multiple regions? We monitor all of them from a single pane of glass.

No Ops Team

Don't have dedicated ops staff watching dashboards? That's literally our job.

Common Questions

How is this different from just setting up monitoring tools? +

Tools send alerts. We respond to them. The difference is human attention. When something breaks at 3am, we're not just notifying you—we're investigating, diagnosing, and often fixing before you even see the alert.

What monitoring tools do you use? +

We use a combination of industry-standard and custom tooling. The specific stack includes Prometheus, Grafana, custom health checks, and proprietary anomaly detection. But honestly, the tools matter less than the humans interpreting the data.

Can I see the monitoring dashboards? +

Yes. You get access to dashboards showing your infrastructure health. You can check status any time, though the whole point is that you don't have to—we're watching for you.

What if you detect something but can't fix it? +

We escalate with full context. You'll know exactly what's happening, what we've tried, and what we need from you. No "there's a problem, figure it out" messages.

How do you avoid alert fatigue? +

Smart thresholds, anomaly detection, and human judgment. We tune monitoring to your baseline and only escalate issues that actually need attention. No crying wolf.

Stop Worrying About Uptime

Let Us Watch Your Infrastructure

You have better things to do than stare at dashboards. We don't.