Operations Is Our Product
Managed hosting, 24/7 monitoring, expert support, and performance testing. The operational backbone behind everything we do.
Manage → Watch → Help → Test
Complete operational coverage for your infrastructure.
Managed Hosting
We manage your hosting infrastructure end-to-end. Server setup, optimization, security, updates, monitoring—all handled by our team.
24/7 Monitoring
We watch your servers around the clock. Proactive monitoring with human response—not just alerts going to an inbox nobody checks.
Technical Support
Real engineers, real answers, real fast. Talk to people who've actually managed servers for 15+ years.
Load Testing
Know your limits before your users find them. We simulate real traffic, find bottlenecks, and fix them.
This Is What Sets Us Apart
Not policies. Not promises. How we actually work.
Proactive, Not Reactive
We fix problems before you notice them. Monitoring isn't just alerts—it's prevention.
Engineers, Not Scripts
When you contact support, you get engineers who understand infrastructure. No reading from a runbook.
We Own the Problem
No "that's not our department." Your issue is our issue until it's solved.
Context, Always
We know your setup because we built it. No starting from scratch every interaction.
Ticket-Based vs. ZenoCloud
Typical "Managed" Host
- Submit a ticket
- Get auto-acknowledgment
- Wait hours for Tier 1
- Explain problem again to Tier 2
- Wait more
- Maybe get escalated
- Finally talk to someone who can help
- Start from scratch next time
ZenoCloud
- Call us. A person answers.
- They know your infrastructure
- They can actually fix it
- Problem gets solved
- We explain what happened
- We prevent it from happening again
- Next time, we already have context
- Average resolution: minutes
You Need Operations Help When...
Your "Server Guy" Left
The one person who knew how everything worked is gone. We become your new ops team—without the hiring risk.
Developers Are Stuck Doing Ops
Your engineers should be building product, not firefighting infrastructure. We take ops off their plate.
You Need Guaranteed Response
SLAs with your own customers mean you can't wait hours for support. Our response times are in minutes.
Current Host Support Is Useless
Tired of template responses and ticket ping-pong? We actually solve problems.
We Pick Up the Phone
No phone trees. No hold music. No "your call is important to us." Call and talk to an engineer.
+1 714 242 5683Common Questions
What makes ZenoCloud operations different from other hosts?
Most hosts provide infrastructure and a ticket system. We provide infrastructure AND the team to run it. When you call, a real engineer answers. When something breaks at 3am, we're already fixing it before you wake up. Operations isn't a feature we offer—it's the core of what we sell.
Do I still have control over my servers?
Absolutely. Managed doesn't mean locked out. You get full access to your servers, dashboards, and logs. We handle the operational burden, but it's still your infrastructure. Think of us as your ops team, not your landlord.
What if I have a specific way I need things configured?
We configure to your requirements. Our job is to implement what you need, not force you into a standard template. Custom configurations, specific software versions, particular security requirements—we work with you.
How quickly can you respond to urgent issues?
Critical issues (server down, site unreachable) get response in under 5 minutes. High severity (performance degradation) under 15 minutes. We're not just sending an automated acknowledgment—we're actually investigating and fixing.
Let's Talk About Your Infrastructure
Whether you need full managed services or just better support, we're here. Call us or schedule a conversation.