Backups That Actually Work When You Need Them
Automated, encrypted, tested, and verified. Because "I think we have backups somewhere" isn't a disaster recovery plan.
The Backup Confidence Gap
Most organizations have some form of backup. Far fewer have verified that those backups actually restore. The gap between "we have backups" and "we can recover" is where businesses fail.
Signs Your Backups Need Attention
- You're not 100% sure backups ran last night
- No one has tested a restore in the past 6 months
- Backups are stored on the same server or facility
- You'd have to Google how to restore if asked right now
- Backup notifications go to an unmonitored inbox
- You're relying on someone remembering to run backups
Backup Plans
Choose the protection level that matches your recovery requirements
| Feature | Standard | Enhanced | Premium |
|---|---|---|---|
| Backup Frequency | Daily | Every 4 hours | Continuous (CDP) |
| Retention Period | 7 days | 30 days | 90 days + archive |
| Storage Location | Same region | Multi-region | Multi-region + geo-redundant |
| Encryption | AES-256 at rest | AES-256 + in-transit | Customer-managed keys |
| Backup Scope | Full server | Full + incremental | Application-aware |
| Restore Testing | On request | Monthly | Weekly automated |
| Monitoring | Failure alerts | Success verification | Full audit trail |
What Makes Our Backups Different
A complete backup lifecycle, not just scheduled jobs
Plan
We assess your data, applications, and compliance requirements to design the right backup strategy.
Automate
Backups run on schedule without human intervention. No forgotten manual backups.
Encrypt
Your data is encrypted before it leaves your server. We can't read it. Neither can anyone else.
Store Offsite
Backups replicate to geographically separate locations. Local disasters don't touch your backups.
Test
We regularly restore from backups to verify they actually work. Hope isn't a strategy.
Document
Clear runbooks for every restore scenario. When you need backups, you need them fast.
Support
24/7 team ready to initiate restores. You're not alone at 3am.
Restore Options
Multiple recovery paths for different scenarios
Full Server Restore
2-4 hoursComplete system recovery to original or new hardware
File-Level Restore
15-30 minutesRecover specific files or directories
Database Restore
30-60 minutesPoint-in-time database recovery
Application Restore
1-2 hoursRestore application with all dependencies
VM Snapshot Restore
5-15 minutesInstant rollback to previous state
Complete Protection
We backup everything you need to fully recover
Full System Images
Complete server snapshots including OS, applications, and configurations. Restore to identical or different hardware.
Databases
MySQL, PostgreSQL, MongoDB, Redis, and more. Application-aware backups ensure transactional consistency.
Files & Media
User uploads, documents, media assets. Incremental backups minimize transfer time and storage costs.
Configurations
Web servers, load balancers, firewalls, DNS. All the settings that make your infrastructure work.
Email & Collaboration
Mail servers, calendars, contacts. Protect communication history and team data.
Secrets & Certificates
SSL certificates, API keys, credentials. Encrypted separately with additional access controls.
Frequently Asked Questions
How often should we back up our servers?
It depends on your RPO (Recovery Point Objective) - how much data can you afford to lose? For most businesses, daily backups are the minimum. E-commerce sites or applications with frequent transactions often need hourly or continuous backups. We'll help you determine the right frequency based on your data change rate and business requirements.
Where are backups stored?
We store backups in geographically separate data centers from your primary infrastructure. This means a regional disaster (power outage, natural event, facility issue) won't affect both your servers and your backups. Enhanced and Premium plans include multi-region redundancy for additional protection.
How long does a restore take?
Restore time depends on the type and size. File-level restores typically complete in 15-30 minutes. Full server restores take 2-4 hours. VM snapshot restores can be as fast as 5-15 minutes. We document expected restore times for your specific environment so there are no surprises during an actual recovery.
Are backups encrypted?
Yes, all backups are encrypted using AES-256 encryption. Data is encrypted before leaving your server (in-transit) and remains encrypted in storage (at-rest). Premium plans support customer-managed encryption keys for organizations with specific compliance requirements.
How do you verify backups actually work?
We don't just check that a backup job completed - we verify that backups are restorable. This includes integrity checks on backup files, periodic test restores to isolated environments, and validation that applications function correctly after restore. The frequency of testing depends on your plan.
Can I restore a single file instead of the whole server?
Absolutely. Granular restore is one of the most common recovery scenarios. Whether you need a single configuration file, a database table, or a specific directory, we can extract exactly what you need without a full server restore. This is typically faster and less disruptive.
Related Services
Ready to Close the Backup Gap?
Let's design a backup strategy that you can actually trust. Start with a free assessment of your current backup situation.